Raffle Insights
Insights to understand your audience
Raffle collects and analyzes data about your users' search behavior, so you can optimize your digital experience and conversion points.
Search Inquiries
7578
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Chat Conversations
3481
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Total sessions
12860
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Translate user behavior into value-driven initiatives
Whether you're looking to deflect support inquiries, optimize your knowledge base, or improve your conversion rate, Raffle Insights gives you the necessary tools to understand your users' behavior.
Content Gaps
Parking Licenses and Rules
Garbage Collection
Payment Options and Processing
Parking Ticket
Passport Renewal
See what your users are struggling to find
Identify areas where your content lacks answers, and where users search without finding relevant results.
Trending Questions
Danish Language Classes
403Office and Employees
354Integration Services
208Parking Licenses and Registration
132Fleamarkets in Copenhagen
72See what's trending among your users
Gain insights into which questions are asked most frequently, and what your users are most interested in right now.
Chat History
Total sessions
3481
Average duration
0m 55s
Feedback
We store all chat conversations. Completely anonymized.
Review users' chat conversations to identify patterns, questions, and needs, so you can improve your conversion rate.
See which questions lead to support inquiries
Gain insights into the questions your visitors ask before contacting support, so you can improve your knowledge base and customer service.
Questions Leading to Support
How can I contact you?
PhoneI need a refund
PhoneI would like to upgrade my subscription
Live ChatUpgrade payment information
EmailI need help with my account
PhoneTrack search result effectiveness with Click-Through Rate
See how often users click on a search result compared to the number of queries made. Generally, a high click-through rate indicates that your search results are relevant and useful to users. Use Raffle Insights to track this metric to optimize your search experience.
Intelligent clustering. Instant actionable insights.
We have developed an advanced clustering algorithm to group similar questions and topics together, so it's easy to identify trends and patterns in user behavior. This allows you to focus on the most relevant areas for your business and make data-driven decisions.
Healthcare Registration Process
73 questionsRaffle Main API
1. Get access to a free AI demo
The demo is adjusted to your website content. You can instantly see how it can enhance user experience and boost conversions.
2. Gain insights into your users' behavior
We'll show you for free what your customers are actually searching for and which information your pages are missing.
3. Get personal guidance from a specialist
Get personal guidance from a specialist who will show you how to optimize your digital customer journey with Raffles AI solutions.