Utilise Raffle Chat Assistants to supercharge your business
When it comes to boosting your conversions, improving your customer service and optimizing your user experience, Raffle Chat Assistants are the ideal solution.
Set up instantly
We crawl your data and index, train and finetune your custom models. Just configure your widgets and install the scripts.
Anonymized data
We anonymise CPR/SSN/ID numbers, emails, addresses and phone numbers as part of our GDPR check.
Full control
Raffle creates unique models with your content sources. This gives you full control and superior insights.
Add new index
Connect to one of your systems
Website Content
Web Scrape
Documentation
Web Scrape
Utilise clever solutions already tested an implemented by many
You have never experienced a chat so easy to implement.
Large Language Models trained on your content
The model is yours and knows your data, including industry specific nuances. This unique advantage guarantees superior accuracy compared to other solutions.
Automatic content crawling
Point to the content sources you want answers to come from, and Raffle then handles the crawl automatically on any type of data - from html to PDFs. Any changes in the content are synced periodically, or continously.
Widgets, Templates or Search API?
The setup time is short and swift. The Raffle RAG Platform gives you different customisable layouts to chose from or a Search API to keep your current design.
Third Party Integrations
Seamlessly integrate with any website (CMS or advanced framework), ticket systems, Intranet solutions, Helpcenters and the like. Raffle integrates with the different systems or solutions you already use.
Why your competitors already use AI
Conversations that feel natural, results that drive action
From guiding visitors with clear answers to capturing leads, Raffle Chat Assistant makes your website more interactive, human, and conversion-focused. Fully customizable to match your brand, it ensures every conversation reflects your voice while making information easy to access for everyone.
Raffle
Active now
I have difficulty walking. Can I get the package delivered to my door?
Accessible answers for everyone
Make your content easy to find and understand for all users. The assistant helps users of all demographics navigate your knowledge base and discover the information that matters most.
I have difficulty walking. Can I get the package delivered to my door?
Raffle
Yes. We have delivery options that allow you to get the package delivered directly to your home address. Click here to read more about our delivery options.
Turn Conversations into Actions
Move beyond static replies with buttons and links that guide visitors toward the next step. Whether it’s booking a call, reading more, or making a purchase, Raffle Chat actively drives conversions.
Multilingual
Offer great service in all languages
Choosing the Multilingual option in the Raffle RAG Platform lets you deliver accurate answers in any language. Your content can be in a single language, while Raffle understands all languages and responds in the language of the question.
User Feedback
Enable Feedback
Collect feedback from your users
We've made it easy to collect and analyze structured user feedback through our widgets. Enable both ratings and comments for each chat session.
Tone of Voice
🤵 Formal
🥳 Informal
Choose how to address your audience
No matter if you want your chat to be social and engaging or professional and informative, you can customize the tone of voice to match your brand.
Add questions to answer
FAQs to the top of your search to facilitate user self-service
Enable your users to get answers to commonly asked questions quickly and to guide them to the content you believe is most relevant over time.
Questions Leading to Support
How can I contact you?
PhoneI need a refund
PhoneI would like to upgrade my subscription
Live ChatUpgrade payment information
EmailI need help with my account
PhoneFor most complex issues, link to a different support without leaving the app
Accomodate users need to chat with an employee, call, email, or contact you via forms and more.
You are in full control on your Chat Assistant
We provide you with a set of features to control the AI and override specific chat responses based on your needs.
Creating Instant Answer
Add questions to answers to improve model performance
Links
|Write your custom answer...
Create your own customized responses to customer questions and close your content gaps
Instant Answers allows you to quickly fill gaps in your content. If you're missing some content, you can quickly create an answer and associate a series of questions that should lead to that answer.
What can Raffle do?
.../get-started/what-is-raffle
What is Raffle?
Raffle is a RAG platform that helps you build high-performing search widgets easily based on your own data.
.../get-started/raffle-api
Learn about how to set up the Raffle API
Using our API, you can easily integrate Raffle into your applications and build powerful search experiences.
Use Rerank to boost a specific search result that you want to highlight
While we provide 90% accuracy from the start, there may be situations where there's specific content you want to highlight for certain questions. With our Rerank feature, you can prioritize this content and ensure it appears first.
Add questions to answer
Train your model by linking multiple questions to the specific answer you want to display
You have full control over your model. Link specific questions to a particular answer to ensure users always get the response you want to give them.
Colors
Brand Color
#2235bd
Text Color
#efefef
Company Logo
Select an image that represents your company
Enable Glass Background
Makes a glassy effect on the widget background
Make it your own with full branding customization
Completely customize your widgets to match your brand identity. Everything from colors to company logo and UI behavior – every detail can be customized to feel like a natural extension of your website.